The Eduswag Cultural Performance Index
Five weighted pillars. Each pillar connects directly to business outcomes.
Pillar 1:
Psychological Safety
(Weight: 25%)
Definition:
The degree to which employees feel safe speaking up, challenging ideas, and admitting mistakes.
Business Impact:
• Innovation velocity
• Error detection
• Team adaptability
Key Metrics:
• “I feel safe expressing dissenting opinions.”
• “Mistakes are treated as learning opportunities.”
• Upward feedback frequency.
Pillar 2:
Leadership Trust (Weight: 20%)
Definition:
Confidence in executive transparency, fairness, and decision quality.
Business Impact:
• Retention stability
• Change adoption
• Morale consistency
Key Metrics:
• “Leadership communicates clearly and honestly.”
• “Leadership decisions reflect company values.”
• Alignment perception score.
“My leadership decisions align with and reflect the companies values.”
“I feel respected for who I am.”
Pillar 3:
Inclusion Perception
(Weight: 20%)
Definition:
Perceived fairness and belonging across identity, background, and role.
Business Impact:
• Collaboration strength
• Cross-team synergy
• Brand reputation
Key Metrics:
• “I feel respected regardless of background.”
• Promotion fairness perception.
• Belonging index.
“It is so much better when we work together.”
Pillar 4:
Collaboration Velocity (Weight: 20%)
Definition:
Speed and effectiveness of cross-functional cooperation.
Business Impact:
• Execution speed
• Product cycle time
• Client response agility
Key Metrics:
• “Teams collaborate effectively.”
• Average decision cycle time.
• Cross-team dependency friction.
“I can’t work like this anymore.”
Pillar 5:
Retention Risk Index (Weight: 15%)
Definition:
Predictive likelihood of voluntary turnover.
Business Impact:
• Talent continuity
• Hiring cost reduction
• Knowledge preservation
Key Metrics:
• “I see myself here in 2 years.”
• Burnout indicators.
• Internal mobility satisfaction.
Each question scored 1–5.
Each pillar normalized to 100.
Weighted formula:
ECPI Score =
(PS x .25) +
(LT x .20) +
(IP x .20) +
(CV x .20) +
(RR x .15)
Scoring System
Final Output:
Score between 0–100.
Performance Bands:
90–100: Elite Cultural Performance
75–89: Strong, Optimizable
60–74: Moderate Risk
Below 60: Cultural Performance Liability
Cross-Pillar Insight
The ECPI™ also evaluates interaction patterns:
• Low Safety + Low Trust → Innovation suppression
• Inclusion Gaps + Slow Velocity → Structural friction
• Trust Decline + Burnout → Attrition risk
Composing Harmonious Culture requires alignment across all five pillars.
Harmony is systemic.
